Refund policy
Dear Valued Customers,
Thank you for choosing Prosperous Apparel. We appreciate your support and trust in our brand. To maintain clarity and transparency regarding our business policies, we have outlined our refund policy below:
1. All Sales Final:
- All sales made through Prosperous Apparel are final.
- We do not offer refunds, returns, or exchanges for change of mind, sizing issues, or buyer's remorse.
2. Quality Assurance:
- We take pride in the quality of our products and conduct thorough quality checks before shipment.
- In the rare event that you receive a defective or damaged item, please refer to our Defective or Damaged Products section below.
3. Defective or Damaged Products:
- If you receive a defective or damaged item, please contact our customer service team at prosperousapparell@gmail.com within 2 days of receiving the product.
- Provide clear photos and a detailed description of the issue.
- Our team will assess the situation and provide further instructions regarding returns or exchanges.
4. Shipping Costs:
- Customers are responsible for any return shipping costs unless otherwise specified by Prosperous Apparel.
- Original shipping costs are non-refundable.
5. Timeframe for Resolution:
- We aim to address issues with defective or damaged products promptly.
- Refunds or exchanges for defective or damaged items will be processed within [number of days] days of receiving the returned item.
6. Cancellation Policy:
- Orders cannot be cancelled or modified once they have been placed.
7. Contact Information:
- For any inquiries regarding our refund policy or to report a defective/damaged product, please contact our customer service team at ProsperousApparell@gmail.com By making a purchase from Prosperous Apparel, you acknowledge and agree to adhere to this no refund policy.
Thank you for your understanding and continued support of Prosperous Apparel.
Sincerely,
ProsperousApparell@gmail.com Social Media @ProsperousApparell